Shipping / Refunds

WHEN WILL MY ORDER ARRIVE?

All items are hand painted & made to order.

Processing can take up to 5-30 business days depending on how many orders are in processing at the time order is placed.

Shipping time is 3-6 business days

Due to Covid-19 or unforeseen circumstances shipping times may be longer than usual. Orders placed in the month November are delayed but currently being shipped out.

Refunds / Returns

Due to the nature of the product, there are no refunds or returns unless you receive the wrong product. If you need help choosing a size, please reach out. I will be happy to assist you. You have 24 hrs after order is placed to cancel your order.

Also please be advised that the consumer will be responsible for all shipping fees. An additional fee can be paid for rush order requests. Due to the nature of the business, at times items will be previously worn since *some* items are thrifted and/or used for content by owner. This allows for vintage jeans to be acquired or to show the fit of different styles.

SUPPORT EMAIL:

support@artsythrifter.com